PRIVACY POLICY
This Privacy Policy describes how garmentstudios.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at contact@garmentstudios.au or by mail using the details provided below:
Garment Studios, PO BOX 2911, Burleigh BC QLD 4220
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
● Device information
○ Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
○ Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
○ Disclosure for a business purpose: shared with our processor Shopify.
○ Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
● Order information
○ Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
○ Source of collection: collected from you.
○ Disclosure for a business purpose: shared with our processor Shopify, DHL, Australia Post and Afterpay.
○ Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
We may also use your contact information to send you marketing communications and to contact you in relation to service-related matters, including aftercare services or to assist you in relation to prospective purchases on our Site and, on occasion, to request and respond to feedback relating to Garment. This feedback may relate to matters including Garment’s brand, product and services and/or your experience and satisfaction with Garment, on our Site. We will only use your contact information where permitted to do so in accordance with applicable laws or if we have your consent to do so (if required by applicable laws).
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Automated Collection of Data
When you use the Site, we obtain certain information by automated means, such as browser cookies, beacons, device identifiers, server logs, and other technologies.
The information we obtain in this manner may include your: Device IP address, Domain name, Identifiers associated with your devices, Device and operating system type and characteristics, Web browser characteristics, Language preferences, Your interactions with the Site (such as the web pages you visit, links you click, and features you use), The pages that led or referred you to the Site, Dates and times of access to the Site, and Other information about your use of the Site.
Third-Party Web Analytics Services
We use third-party online analytics services, such as Google Analytics. The service providers that administer these analytics services use cookies and similar technologies to collect and analyse information about use of the Site and report on activities and trends and diagnose technical issues. To learn more about Google’s practices, please visit https://policies.google.com/technologies/partner-sites and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
If you wish to exercise any of your privacy rights, or if you wish to contact us in relation to this Privacy Notice or any privacy matter, including our use of your personal information, please use the following contact details, or for any query or issue:
Garment Studios
contact@garmentstudios.au
PO BOX 2911, Burleigh BC, QLD 4220