FAQ's

CAN I GET HELP WITH SIZING?

All of our products come with a size chart on each of their product pages.

However if you need further assistance we are always happy to help, please feel free to send us a message on social media or alternatively email us at customer care.

 

CAN I GET FREE SHIPPING?

Yes, we offer free shipping on the below.

Free express shipping on domestic orders (AUS) over $200 AUD.
Free shipping on international orders over $350 AUD.

 

DO YOU SHIP INTERNATIONALLY?

Yes, please see our shipping & returns page for further information.

 

WHO DO YOU SHIP WITH?

We use Australia Post for both domestic and international orders.

 

CAN I BUY NOW AND PAY LATER?

Yes, we offer Afterpay which allows you to spread your payment over a period of time.

 

CAN I RETURN MY ORDER?

If, for any reason, you are not happy with your purchase, you can return for free within 14 days of the date of receiving your package (AUS orders only).

Please send your returns request to: 
contact@garmentstudios.au

- Full name
- Order number
- Items purchased
- New items requested

     

CAN I CANCEL MY ORDER?

Once an order has been placed, it can not be adjusted or cancelled.

We work hard to ensure your order is fulfilled as quickly as possible, due to this we are unable to cancel an order once it has been placed.

We do offer refunds, returns or store credit.

 

CAN I EXCHANGE MY ORDER?

We offer direct exchanges in size for the same product or we can issue store credit.

If you would like to exchange your item for an entirely different product, you must return your original item and place a new order.

Depending on the option you choose during the returns process, we will issue you a store credit immediately once your items are approved or issue a refund to your original payment method.

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